Tax Matters, El Paso

5.0
Tax consultant After-hours service Cashless payments Email support

About

Tax Matters brings calm, clarity, and control to complex tax situations. Since 1988, we’ve guided individuals, families, and business owners to understand their position, evaluate every available option, and follow a clear path to resolution. Rather than only preparing forms or negotiating balances, we uncover the full story behind each tax issue, correct what needs fixing, and create strategies tailored to a client’s real circumstances. Our work includes careful review of prior returns and records and, when appropriate, representation before the IRS. Clients receive direct, nonjudgmental guidance and ongoing support that continues after the immediate problem is resolved. We bring nearly four decades of hands-on tax experience to every case.

  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 2:00 PM
  • Sunday 9:00 AM – 5:00 PM
What services does Tax Matters offer?
Tax Matters goes beyond form preparation and balance negotiations to investigate the full story behind a tax problem, correct necessary issues, and build a strategy tailored to your circumstances. They also perform careful reviews of prior returns and underlying records and provide representation before the IRS when appropriate.
How long has Tax Matters been in business?
Tax Matters has been helping clients since 1988, bringing nearly four decades of hands-on tax experience to each case. That longevity informs their approach to resolving complex tax matters.
Who does Tax Matters work with?
They assist individuals, families, and business owners facing complicated tax situations. The focus is on understanding where you stand and identifying every available option for resolution.
Will Tax Matters represent me before the IRS?
Yes, Tax Matters provides representation before the IRS when appropriate as part of a comprehensive approach. They pair that representation with thorough record and return reviews to support your case.
What kind of client support can I expect?
Clients receive direct, personal guidance delivered without judgment and solutions tailored to their situation. Support continues after the immediate problem is resolved to help maintain compliance and peace of mind.

Reviews

Review owner's avatar
Two for the Road - Google user
a year ago
I can't say enough good things about working with Doug for both my personal and LLC tax filing this year. From the start, he was professional, knowledgeable, and incredibly patient—taking the time to explain everything in a way that made sense. Taxes can be overwhelming, especially when running a business, but Doug made the entire process smooth and stress-free. He was extremely thorough and caught a few deductions and details I would have easily missed on my own. His attention to detail and commitment to accuracy really gave me peace of mind. Doug is not only an expert in his field but also a genuinely kind and approachable person, which made the whole experience feel more like working with a trusted advisor than just a service provider. If you're looking for someone reliable, efficient, and easy to work with, I highly recommend Doug. I’ll definitely be working with him again next year!
Review owner's avatar
Seth - Google user
a year ago
I didn’t know where to go for help with my taxes, but a referral led me to Tax Matters—and I couldn’t be more grateful. Doug and his team took the time to answer all my questions and guide me through everything. It gave me real peace of mind knowing my taxes were being handled by professionals I could trust. Doug is not only incredibly knowledgeable, but also such a great person—someone I now proudly call a friend. Thanks again!
Review owner's avatar
Jose Ruiz - Google user
3 years ago
Doug is the utmost tax professional I've had the pleasure to work with. He was recommended to us to help us with a big tax issue our previous accountant had created for us. He assured us that he would take care of the issue and he did. If you are looking for a tax professional that doesn't use scare tactics to nickel and dime you, take your business to Doug at Tax Matters.
Review owner's avatar
joe babenco - Google user
3 years ago
I was needing a Tax specialist, help with my records as I have moved a year ago back to Texas. Doug Rutter and Tax Matters came highly recommend ! He put me at ease and made simple work of my books and Taxes! I wouldn't want to go anywhere else! Thanks for your help! Joe Babenco.
Review owner's avatar
Guillermo A. Blanco - Google user
3 years ago
Doug was awesome! I’d been putting off having my personal taxes done. I showed up for my appointment and was in and out in 15 mins. What a relief! Great place to go! See you guys next year.

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